EST. FLOOR 1 — GUEST POLICIES
Privacy Policy
at your service — and discreet about it. This note explains what the venue keeps when you leave your details at the desk, and what it does not.
What we collect
When you fill in the check-in form you hand us a name, an email address, a date, a chosen suite and a length of stay. That is the whole list. We ask for nothing more, and there is no field for anything sensitive — no card details, no documents, no birthday unless you volunteer one so we can set out a paper hat. If you write to us directly, we hold that message for as long as it takes to reply.
How we use it
Your check-in details do one job: they let the desk hold a suite for you and get in touch if plans change. Each submission is written as a single dated line to a private log the venue reads to plan the floor. We do not sell, rent, or trade what you send us, and we do not stitch it together with data from anywhere else. When a booking record is no longer useful, we clear it.
A short note on cookies
This site keeps things plain. We set no advertising or tracking cookies and run no third-party analytics that follow you around. Your browser may cache the fonts and images so the pages load faster on a return visit — that is ordinary browser behaviour, not a profile of you. You can clear it any time from your browser settings without breaking a thing.
Your requests
Because we hold so little, requests are simple. Ask the desk to show you what a booking record contains, to correct a detail, or to delete it outright, and we will. The venue does not operate in a named jurisdiction here, but we treat every guest's details with the same care we would want for our own — kept close, used briefly, and never passed along.